Susan the Chief Executive Officer at Kenya Tourism Federation (KTF) since 2015 to date) – the umbrella body for the private sector in tourism charged with advocacy for a conducive business environment for the tourism sector. She bags a wealth of work experience, with over 12 years in tourism and hospitality.
Mrs. Ongalo is a Public Relations and business manager by training. She has over the years added to her knowledge feathers in Advocacy, Project Management, Customer Relations, Disaster Management, and Marketing. She was instrumental in the setting up of the Secretariat/Administrative department at the Kenya Tourism Federation, as well as oversee the operations of the Safety and Communication Centre at KTF.