Outstanding Accommodation Facility / Group Award

Accommodation facility with best world class facilities, quality standards, service excellence provided to guests and sustainable practices (i.e. green credentials, decent employment practices, staff development opportunities) in Africa. Small operations are highly encouraged to participate.

1
Yalla Yalla Boutique Hotel


Reason 1: We endeavor to provide our guests with the best service.

Reason 2: Our rooms are clean, beautiful and comfortable.

Reason 3: We go the extra mile for our guests.

Website - www.yallayallaboutiquehotel.com

2
Sun City - South Africa


Reason 1: Sun City has a selection of first-rate amenities, including opulent lodging, a renowned golf course, a casino, a water park, as well as a number of dining establishments and entertainment choices. The resort is built to give visitors an experience that is truly extraordinary and unforgettably memorable.

Reason 2: Sun City is renowned for its superb customer service and dedication to visitor pleasure. The team is responsive, well-trained, and committed to offering each client individualized treatment. Visitors receive the best care and consideration from the minute they arrive to the moment they go.

Reason 3: Sustainable operations: Sun City has put a lot of work into implementing sustainable procedures. The resort has put in place waste management plans, water conservation measures, and energy-saving initiatives. They participate in neighborhood sustainability programs, municipal initiatives, and community development projects.

Website - Sun City

3
Le Mersenne Zanzibar, Autograph Collection


Reason 1: Le Mersenne Zanzibar provides opulent and beautiful lodging with roomy quarters, private pools, and breathtaking ocean views. In order to ensure that visitors enjoy a really upmarket experience, the resort also offers a variety of high-end amenities, such as a spa, fitness center, and gourmet eating selections.

Reason 2: High quality standards are upheld by the resort in all facets of its operations, from the layout and decoration of the rooms to the assistance given by the staff. To guarantee that visitors enjoy an ideal and unforgettable stay, every aspect is carefully studied.

Reason 3: Environmental impact reduction and sustainable business practices are priorities for Le Mersenne Zanzibar. The resort has put in place eco-friendly measures like recycling programs, employing renewable energy sources, and consuming less water. Through employment opportunities and participation in social and environmental programs, they also benefit nearby communities.

Website - Le Mersenne Zanzibar

4
Labadi Beach Hotel Ghana


Reason 1: Labadi Beach Hotel offers a variety of top-notch amenities, including opulent lodging, many dining options, a spa, a swimming pool, and easy access to one of Ghana's most stunning beaches. The hotel ensures its visitors' comfort and happiness by offering a peaceful and unwinding environment.

Reason 2: Great Customer Service: The hotel is renowned for its kind welcome and great customer service. The staff goes above and beyond to accommodate customers' needs and expectations. They are kind, knowledgeable, and always willing to help. The hotel's stellar reputation is a result of their meticulous attention to detail and dedication to providing excellent service.

Reason 3: Labadi Beach Hotel is committed to responsible tourism and sustainable practices. The hotel has implemented a number of initiatives to lessen its environmental effect, including trash management programs, water conservation measures, and energy-efficient lighting. Additionally, they actively participate in the neighborhood, encouraging cultural understanding and trade while supporting local craftsmen.

Website - www.labadibeachhotelgh.com

5
Southern Sun Hotel - Rosebank


Reason 1: The Rosebank, South Africa, Southern Sun Hotel offers a variety of first-rate amenities, including tastefully decorated suites, cutting-edge conference spaces, a fitness center, and a rooftop pool with panoramic views. Both business and leisure guests will enjoy a comfortable and convenient stay thanks to the hotel's features.

Reason 2: Every aspect of the visitor experience, from the rooms' comfort and cleanliness to the standard of the cuisine and drinks offered in the restaurants, is meticulously considered.

Reason 3: The Southern Sun Hotel has implemented a number of initiatives to lessen its carbon footprint, including trash management programs, water-saving techniques, and energy-efficient lighting. They strongly encourage recycling and aim to have as little of an environmental impact as possible.

Website - Southern Sun Rosebank

6
Capital Hotel - Catherine Street Johannesburg


Reason 1: The Capital Hotel in Johannesburg's Catherine Street offers first-rate amenities like elegantly designed rooms and suites, cutting-edge meeting and event venues, and a variety of extras like a spa and fitness center. The hotel's amenities are created to offer visitors an opulent and relaxing stay.

Reason 2: The hotel makes sure that visitors have a consistently great experience, from the cleanliness and upkeep of its facilities to the caliber of the cuisine and beverages supplied. Its well-deserved reputation is a result of attention to detail and a dedication to exceeding guests' expectations.

Reason 3: The hotel has introduced eco-friendly practices like trash management plans, water-saving initiatives, and energy-efficient lighting. They place a high priority on good employment standards, paying their employees fairly, and giving their employees room to grow. This fosters a productive workplace.

Website - thecapital.co.za

7
Marriott International - Rwanda


Reason 1: Rwandan Marriott International properties provide first-rate amenities for both business and pleasure tourists. These properties offer a superb hospitality experience, from tastefully furnished and cozy lodging to fully furnished meeting and event facilities. In addition, the hotels offer first-rate dining establishments, exercise centers, and other perks to make visitors' stays more enjoyable.

Reason 2: Marriott International is renowned for its unyielding dedication to quality standards. Their establishments in Rwanda uphold the brand's reputation for superior customer care, cleanliness, and contentment. The well-trained team is committed to provide individualized service and making sure visitors have a memorable and pleasurable stay.

Reason 3: Marriott International is commended for its work in this area. The properties in Rwanda actively engage in green practices like waste management, energy and water saving, and the use of environmentally friendly products. By offering competitive pay, benefits, and opportunities for employee development, they place a high priority on decent employment practices while also fostering a supportive workplace culture and giving back to the neighborhood.

Website - Kigali Marriot

8
Raddison Blue Rwanda


Reason 1: Radisson Blu hotels in Rwanda have top-notch amenities that are intended to give visitors the ultimate comfort and pleasure. These locations provide an extraordinary guest experience, from sleek and contemporary accommodations to fine dining choices and large wellness centers. Additionally, the hotels offer well-equipped meeting and event venues for corporate travelers.

Reason 2: Standards of excellence: Radisson Blu hotels are famous for their high standards of excellence. The establishments in Rwanda uphold these standards by providing outstanding service, upholding cleanliness and hygienic conditions, and guaranteeing customer pleasure. The staff goes above and beyond the call of duty to satisfy guests. They are kind, knowledgeable, and professional.

Reason 3: Radisson Blu Rwanda is dedicated to ethical tourism and sustainable business practices. The hotels have put in place green initiatives such programs for trash management, water conservation, and energy-efficient lighting. Fair compensation and chances for staff development are prioritized along with appropriate employment practices. The hotels actively participate in the local communities, assisting with local projects and promoting social and economic advancement.

Website - Raddison Blue Rwanda

9
Sereana Hotel - Mombasa, Kenya


Reason 1: The Sereana Hotel in Mombasa, Kenya, gives guests first-rate amenities that make their stay opulent and comfortable. To meet the needs and interests of its visitors, the hotel offers well-appointed accommodations, classy dining options, a swimming pool, a spa, and other amenities.

Reason 2: The Sereana Hotel makes sure that visitors enjoy outstanding service and have a memorable stay, from the cleanliness and upkeep of its facilities to the professionalism and attention of its staff.

Reason 3: The hotel has introduced eco-friendly practices include trash management plans, water conservation measures, and energy-efficient lighting. Additionally, they place a high priority on acceptable employment practices, including reasonable pay and opportunity for employee development to foster a productive workplace.

Website - Sereana Hotel - Mombasa

10
Cresta Hotel Mowana - Bostwana


Reason 1: The Cresta Hotel Mowana in Botswana provides guests with first-rate amenities that highlight the natural beauty of the area. The hotel offers luxurious dining options, a pool, a spa, and other amenities to make sure visitors have a relaxing and enjoyable stay.

Reason 2: Cresta Hotel Mowana makes sure that guests enjoy outstanding service and attention to detail, from the design and decor of its rooms to the caliber of service offered by the staff.

Reason 3: The Cresta Hotel Mowana is committed to responsible tourism and sustainable practices. The hotel employs eco-friendly practices like trash management plans, water conservation measures, and energy-efficient technologies. Additionally, they place a high priority on acceptable employment practices, providing their personnel with possibilities for professional growth and fair compensation.

Website - Cresta Hotel Mowana

11
Mombo Camp - Botswana


Reason 1: Mombo Camp in Botswana offers first-rate amenities that harmoniously combine luxury with the surrounding environment. The camp offers guests a distinctive and all-encompassing safari experience with its roomy, luxurious tents, exquisite dining options, and outstanding wildlife watching chances.

Reason 2: Mombo Camp makes sure that visitors have an exceptional and memorable safari experience, from the individualized treatment offered by the educated guides to the comfort and cleanliness of the lodgings.

Reason 3: Mombo Camp places a high priority on sustainability and environmental protection. The camp participates in a number of programs to safeguard the area's ecosystem and wildlife. They place a high value on eco-friendly practices like solar power, recycling, and reducing their environmental impact. They also promote conservation initiatives and provide work opportunities for the neighborhood.

Website - Mombo Camp

12
Blue Zebra Island Lodge - Malawi


Reason 1: On a secluded island in Malawi, the Blue Zebra Island Lodge provides amenities of the highest caliber. The lodge ensures guests enjoy a distinctive and exclusive experience by offering cozy and opulent chalets, superb dining options, water-based activities, and spectacular vistas.

Reason 2: The Blue Zebra Island Lodge makes sure that visitors have an amazing and unforgettable stay, from the individualized attention offered by the employees to the cleanliness and comfort of the accommodations.

Reason 3: Blue Zebra Island Lodge is dedicated to using sustainable methods and reducing its negative effects on the environment. The hotel uses environmentally friendly practices, including solar power and water-saving techniques.

Website - bluezebra.mw

13
Shalati Train Hotel - Kruger National Park


Reason 1: Outstanding Service: The Shalati Train Hotel is renowned for its top-notch customer support. Their staff members go above and beyond to make sure that visitors have an enjoyable and comfortable stay. They are well trained, attentive, and kind. They put a high importance on customer satisfaction and are renowned for their friendly hospitality, which makes visitors feel important and well-treated.

Reason 2: The Shalati Train Hotel is dedicated to sustainable methods and ecological credentials. They have implemented a number of steps to lessen their environmental effect, including eco-friendly materials utilization, waste management programs, and energy-efficient technologies. They aggressively encourage conservation and inform visitors of the value of protecting the Kruger National Park's natural resources.

Reason 3: Opportunities for Staff Development: The Shalati Train Hotel is a firm believer in making investments in the advancement of its staff. They give their employees plenty of possibilities for training and development, allowing them to improve their knowledge and abilities. The hotel promotes a positive work atmosphere and guarantees that clients receive excellent service from a motivated and knowledgeable team by empowering their employees.

Website - Shalati Train Hotel

14
Nelson Mandela Santuary Hotel - Johannesburg


Reason 1: The Nelson Mandela Sanctuary Hotel is committed to upholding the highest levels of quality in all facets of its operations. Every aspect of the experience, from the opulent lodging to the gourmet eating selections, has been meticulously chosen to provide visitors a top-notch one. The hotel constantly goes above and above for guests, earning a stellar reputation in Johannesburg's hospitality sector.

Reason 2: Fair Compensation and Benefits: The hotel is dedicated to delivering acceptable employment practices, treating all of its employees with respect, and giving reasonable pay and benefits. They place a high priority on employee well-being and establish a supportive workplace culture that encourages loyalty and job satisfaction. The Nelson Mandela Sanctuary Hotel ensures that visitors are serviced by a committed and motivated workforce through appreciating their personnel.

Reason 3: The Nelson Mandela Sanctuary Hotel actively participates in the neighborhood and supports a number of charitable causes. They work with neighborhood groups, support neighborhood improvement initiatives, and give locals access to employment prospects. The hotel exhibits its dedication to social responsibility and environmentally friendly tourism practices by having a beneficial impact on the neighborhood.

Website - Nelson Mandela Santuary Hotel

15
AM Lodge - Limpopo


Reason 1: World-Class Amenities: AM Lodge provides world-class amenities that satisfy the requirements and taste of discerning visitors. Every element of the resort, from the opulent lodging to the cutting-edge amenities, is created to guarantee a comfortable and enjoyable stay. Visitors can anticipate unmatched elegance and sophistication, whether it is in the form of the expansive rooms, exquisite dining options, or the soothing spa amenities.

Reason 2: Green credentials: AM Lodge has taken a number of steps to lessen its environmental impact and is dedicated to sustainable practices. They have included renewable energy sources, put in place water-saving practices, and actively engage in conservation initiatives. The resort wants to protect the region's natural beauty and inform visitors about the value of sustainable travel.

Reason 3: Service Focused on the Guest: AM Lodge is famous for its outstanding customer care. The crew is committed to giving each guest individualized attention and is highly trained in doing so. Every visitor is made to feel valued and to have a memorable experience because they anticipate their requirements and work hard to exceed their expectations. The lodge stands apart in the sector for its dedication to providing superior customer service.

Website - AM Lodge

16
Four Seasons Resort Seychelles


Reason 1: Facilities of the highest caliber: The Four Seasons Resort Seychelles provides unmatched facilities of the highest caliber that seamlessly blend luxury and comfort. The resort offers its visitors a memorable and enjoyable stay with its roomy and exquisitely constructed lodgings as well as first-rate amenities including infinity pools, private beaches, and spa facilities.

Reason 2: Excellence in Service: The resort is well known for its first-rate customer care. To make sure that customers' wants and preferences are met, their highly trained staff members go above and beyond to deliver individualized and attentive service. The personnel at the Four Seasons Resort Seychelles always provides superior customer service, whether it be by setting up unusual experiences or accommodating particular requests.

Reason 3: Sustainable Practices: The Four Seasons Resort Seychelles is dedicated to using sustainable methods and has put in place a number of programs to reduce its negative environmental effects. They put a strong emphasis on using locally sourced and organic products, encourage water conservation, and actively participate in programs to restore coral reefs. Along with supporting regional conservation projects and giving the neighborhood job possibilities, the resort also participates in community initiatives.

Website - Four Seasons Resort Seychelles

17
Château de feuilles 5 stars


Reason 1: Highest quality standards are upheld in every part of business operations at Château de Feuilles 5 stars. Every aspect of the hotel, from the tastefully decorated rooms and suites to the delectable dining options, is carefully intended to give visitors a pleasant and unforgettable stay. The resort offers a first-class experience thanks to its focus on the little things and dedication to quality.

Reason 2: Sustainable Practices: The resort is committed to using sustainable methods and has incorporated environmental responsibility into all aspects of its business. They place a high priority on waste management, energy efficiency, and using environmentally friendly materials. Additionally, Château de Feuilles 5 stars promotes neighborhood improvement projects and hires locals, boosting the regional economy and promoting environmentally friendly tourism methods.

Reason 3: Opportunities for Staff Development: Château de Feuilles 5 stars values its employees and offers them chances to advance their abilities and education. The resort cultivates a motivated and devoted workforce by making investments in employee training and career advancement. This ultimately translates into outstanding. service and satisfied customers.

Website - Château de Feuilles

18
Fancourt Resort - George, South Africa


Reason 1: World-Class Amenities: Fancourt Resort provides a selection of first-rate amenities to suit a variety of tastes and interests. The resort offers its visitors a complete and opulent experience with championship golf courses created by famous architects, elegant lodgings, exquisite dining options, and a cutting-edge spa.

Reason 2: The resort is renowned for its dedication to providing excellent customer service. The crew makes sure that customers' requirements are satisfied and expectations are surpassed by being courteous, professional, and attentive. The service at Fancourt Resort is dependably top-notch, whether it's helping with activity arrangements, making tailored recommendations, or accommodating unique requests.

Reason 3: Sustainable Practices: The Fancourt Resort is committed to using sustainable methods and has put in place a number of programs to reduce its negative environmental effects. They place a high priority on reducing energy use, managing trash, and using environmentally friendly materials. Additionally, the resort helps fund neighborhood initiatives and offers locals job opportunities, which promotes sustainable travel and ethical business practices.

Website - Fancourt Resort

19
Southern Sun Elangeni & Maharani - Durban


Reason 1: Southern Sun Elangeni & Mahara has first-rate amenities that meet all of its visitors' needs. The rooms are large, cozy, and elegantly furnished, making for an opulent stay. The resort offers a wide selection of services for both pleasure and business guests, including several dining options, swimming pools, fitness centers, and conference facilities.

Reason 2: Excellence in Customer Service: The resort is well known for its great customer service and dedication to client pleasure. The crew goes above and beyond to provide guests a fantastic experience. They are well-trained, amiable, and attentive. Service excellence is continuously provided by the staff at Southern Sun Elangeni & Mahara, from personalized check-in experiences to timely and efficient room service.

Reason 3: Southern Sun Elangeni & Mahara is committed to using sustainable practices and has put in place a number of projects to lessen its influence on the environment. They place a high priority on waste management, eco-friendly product utilization, and energy and water saving. Through partnerships and employment possibilities, the resort also places a strong emphasis on supporting local communities and promoting local culture.

Website - Southern Sun Elangeni & Maharani

20
Gran Meliá Arusha - Tanzania


Reason 1: Facilities at Gran Meliá Arusha are renowned for being opulent and well-appointed. The hotel offers generously sized rooms and suites with tasteful designs, modern conveniences, and breathtaking views of the surroundings. The establishment also offers first-rate dining establishments, a spa, a fitness facility, and lovely outdoor areas, giving visitors a truly excellent experience.

Reason 2: The Gran Meliá Arusha staff is committed to providing guests with outstanding service and is highly trained. Visitors are welcomed warmly and professionally right away, and throughout their stay, their wants and preferences are carefully catered to. The hotel staff goes above and beyond to make visitors' stays memorable and comfortable, fostering a warm and welcoming environment.

Reason 3: Gran Meliá Arusha is dedicated to sustainable practices with the goal of reducing its negative effects on the environment and positively influencing the neighborhood. The hotel has put into practice a number of eco-friendly efforts, including the use of locally sourced and organic products, trash management programs, and energy-efficient technologies. The hotel also actively participates in neighborhood development initiatives, helping small companies and giving the local populations job possibilities.

Website - Gran Meliá Arusha